Global Monitoring System (“GMS”) RFID Engineer

The Universal Postal Union (UPU) was founded in 1874 in Berne, Switzerland, with the main goal of establishing a single postal territory for the reciprocal exchange of letter-post items and adopting common principles for the international postal service in a non-discriminatory manner. Currently comprising 192 member countries, the UPU became a specialized agency of the United Nations in 1948.

This RFP concerns the provision of specialized consultancy services to support the development and implementation of the Global Monitoring System (“GMS”) project at Empresa Brasileira de Correios e Telégrafos, a designated operator of Brazil (hereinafter “Brazil Post”). In this regard, any offer submitted by Bidders shall fulfil the requirements further detailed herein.

The UPU wishes to contract providers of specialized consultancy services for the technical implementation of the GMS project at Brazil Post, in accordance with the specific knowledge, skill set and experience requirements and associated conditions specified herein. The selected Vendor shall undertake, under supervision of the UPU, services on a “time and materials” basis, including without limitation the following activities:

Operations Lifecycle Support (80%)

• Configuration, testing and quality control of RFID equipment prior to its installation;
• Technical support provided to UPU GMS country members during the full cycle of installation of RFID equipment to assure equipment is operational according to the project requirements;
• Auditory, start-up and certification of the RFID system installations against project requirements;
• Administration and registration of RFID equipment implemented in the management and ticketing applications;
• Continuous monitoring and maintaining of installed RFID network through a UPU Network management system which allows preventing maintenance;
• Support the information technology (IT) helpdesk of postal organizations;
• Assistance in the implementation of the Maintenance Program established by the UPU GMS team for preventive and corrective maintenance of the GMS RFID Network;
• Liaises with local logistics companies, customs and/or UNDP to support the delivery of RFID equipment shipped by the UPU to the destination countries;
• Assistance of end users by performing advanced technical support and training;
• Assistance in managing the inventory of RFID spare parts;

Reporting (20%)

• Assistance in the administration of the database with the relevant information concerning GMS RFID Network;
• Periodic preparation of activity performance reports, technical reports and data sets for delivery to stakeholders on a regular basis;
• Registration  and updates of any RFID network incident through the UPU existing ticketing tool.

Offers sent by email are not receivable.