Provision of training services to EIF Staff members for professional and personal development

Item Description:

The European Investment Fund (EIF) was established in 1994 and is a specialist provider of risk finance to small and medium-sized enterprises (SME) across Europe. The EIF has a tri-partite shareholder structure including the European Investment Bank (EIB), the European Union represented by the European Commission (EC), and several banks and financial institutions mostly incorporated in the EU. The EIF has its own legal personality and financial autonomy among the institutions of the European Union.

The EIF carries out its activities using either its own resources or those provided by the EIB, the EC, the EU Member States or other third parties. By developing and offering targeted financial instruments to its network of selected financial intermediaries, such as venture capital and private equity funds, banks, guarantee and leasing institutions and micro-credit providers, EIF’s goal is to enhance access to finance for SMEs.

In this respect, EIF mission is twofold:

• fostering EU policy objectives, notably in the field of entrepreneurship, economic growth, innovation, research and development, employment, social cohesion and regional development; and
• generating financial returns for EIF shareholders and mandators, through a commercial pricing policy and a balance of fee- and risk-based income model.

More information about the EIF is available on its website at: http://www.eif.org

Purpose, value and duration of a Dynamic Purchasing System (DPS)

The EIF is launching this procurement procedure, through a DPS, with the aim of establishing a pool of contract Service Providers capable of delivering the Services. In particular, the EIF is seeking: – training providers with experience in working within an international environment and in developing customized training sessions and workshops in public organisations, for the benefit of its personnel (EIF personnel is composed of Support staff, Executive staff and Management); – providers that may supply training facilities to the EIF in case the EIF decides not to organise the training courses in their premises. Questions related to this procedure or this document shall be logged on eTendering. Answers will be provided through the same means. The anticipated maximum amount of the Services to be procured through the DPS is EUR 2,860,000 over its lifetime set at 6 years, unless otherwise terminated earlier by the EIF.

Lot 1: Soft skills – Leadership and Management

Leadership and Management trainings are aimed to provide managers with guidelines to increase their leadership capabilities. The list of courses shall include but not be limited to – Introduction to management for newly appointed managers – Managing performance – Team efficiency – Giving feedback and managing difficult conversations – Strategic thinking. The expected duration of each training course is on average 1 or 2 days.

Lot 2: Soft skills – Communication & Presentation

Communication and presentation trainings focus on developing the ability to give inspiring and persuasive presentations as well as being prepared for interventions for various occasions. the list of courses include but is not limited to: – Presentation skills Public Speaking – Media Handling – Impactful Communication- Story Telling. The expected duration of each training course is on average 1 or 2 days.

Lot 3: Soft skills – Negotiation

This area of training focuses on supporting the concerned staff members to negotiate confidently and in professional, ethical and competent matter. the list of courses includes but is not limited to: – Negotiation Skills – Influencing skills. The expected duration of each training course is on average 1 or 2 days.

Lot 4: Soft skills – Personal Efficiency

The Personal Efficiency trainings will focus on areas to be improved as identified by the employees and their managers. The list of courses includes but is not limited to: – Voice coaching -Time management – Report writing – Speed reading – Stress management. The expected duration of each training course is on average 1 or 2 days.

Lot 5: Languages

Languages skills are linked to the ability of staff members to express themselves in a foreign language and therefore interact easily with non English speaking external counterparts. The expected training services consist of the following courses: – French – expected duration: 3 months with 2 hours training per week over a period of up to 10 months per year – German – expected duration: 3 months with 2 hours training per week over a period of up to 10 months per year Other training demands related to this Category 5 could be requested in a specific call for competition under the DPS, including, for instance and amongst others, trainings in other languages such as Italian, Spanish and English through one to one approach, or using an IT device (Skype lessons, with online support).

Lot 6: Corporate/business related skills

The Corporate/Business Skills trainings will focus on enabling staff to get familiar with the core business activities of the EIF, in particular from a regulatory and market perspective. The list of courses includes but is not limited to: – Regulatory and Legal course – Fund Structuring – Debts Funds – EVCA – Basel III Other training demands related to the Category 6 could be requested in a specific call for competition under the DPS, including, for instance and amongst others, trainings on “Investment Funds” or “Luxembourg Corporate Law”. The expected duration of each training course is on average 1 or 2 days.

Lot 7: IT skills

This area focuses on improving the IT Skills of Staff members so that they may perform their tasks as efficiently as possible. The list of courses includes but is not limited to: – Excel Basics and Advanced – Excel VBA – Business Objects (BO). The expected duration of each training course is on average 1 or 2 days.

Lot 8: Individual coaching

Individual coaching is provided as an additional tool for professional development. The expected training services consist of the provision of one 2-hour one-to-one individual session per month over a minimum of 6 months period. Coaching sessions are aimed at maintain and further develop the coaching culture at EIF.

Lot 9: Training facilities

In case the training course is not provided at the EIF premises, EIF may use a Service Provider’s facilities, which shall include of the following: – Air-conditioned meeting room that can accommodate up to 50 EIF Staff members, accessible to disabled persons; – Any IT equipment needed for the delivery of the course, such as a projector, screen, flipcharts and associated marker pens; – Any other equipment such as notepads and pens for the participants; – Internet connectivity allowing the trainer to connect their own laptop or an EIF laptop to the projector; – hot and cold drinks during the course; – Restaurant facilities for a 3-course lunch (starter, main course, dessert), to be included for full-day training courses; – Parking facilities to be accessed at least for the trainer(s). The EIF foresees to make use of one/several Service Provider(s)’ training facilities for up to 50% of training courses each year. However, these numbers are indicative and can be increased/decreased based on the actual needs of the EIF.

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