Provision of Software development services – Agiloft phase-out

The Universal Postal Union (UPU) was founded in 1874 in Berne, Switzerland, with the main goal of estab- lishing a single postal territory for the reciprocal exchange of letter-post items and adopting common principles for the international postal service in a non-discriminatory manner. Currently comprising 192 member coun- tries, the UPU became a specialized agency of the United Nations in 1948.

The main mission of the UPU is to stimulate the lasting development of efficient and accessible universal postal services of quality, in order to facilitate communication between the inhabitants of the world. This includes: the commitment towards the free circulation of postal items over a single postal territory composed of interconnected networks; the adoption of fair common standards and the use of technology, cooperation and interaction among stakeholders; the promotion of effective technical cooperation; and the satisfaction of customers’ changing needs. The UPU is thus expected to play a major role in the constant revitalization of postal services.

Furthermore, the UPU facilitates the development of worldwide postal services by providing an information and communications technology environment, which allows designated operators (DOs)1 of UPU member countries to concentrate on the delivery of postal services to their customers. In this context, the UPU provides a global network with value-added services, as well as computerized applications for the management of international mail and international postal money orders.