A Digital Solution for Mailroom Management and Mail Distribution at The United Nations Office at Geneva

The purpose of this Request for Information (RFI) is to provide the United Nations Office at Geneva (UNOG) with innovative solutions to mailroom management and mail distribution within an orgnaization.

UNOG currently manages its internal mail distribution (about 1000-1500 letters and parcels per day) with little automation and relaying on extensive manpower and in-house software for its operations.

UNOG is therefore interested in receiving information about the latest technology and available solutions for the management and distribution of internal mail with the objective of achieving process performance efficiency. The solutions proposed may cover part or the full mail management process, it may relate to equipment only or a fully comprehensive service including equipment and manpower.

The information gathered from this RFI will be used to determine the feasibility, scope, timeframes, costs, and resources required by UNOG to transform the mailroom operations. Respondents are therefore requested to cover all of the above-mentioned areas in their responses.

The solutions demonstrated in the response to this RFI should address the following areas:

• Ability to offer cost-effective and automated management of high volumes of incoming mail.
• Ability to offer effective and efficient management and storage of physical mail (letters and parcels).
• Ability to offer effective and efficient distribution of incoming mail within and outside of the premise. Responses to this RFI should not exceed 15 pages.