Customer Support Service for the ECHA Information Desk
Item Details:
- Organisation: European Chemicals Agency
- Reference Number: ECHA/2020/704
- Published: 11/09/2020
- Deadline: 20/10/2020 at 14:00 hours
- Time zone: UTC+01:00
- Street: Telakkakatu 6
- City: Helsinki
- Country: Finland
- Zip/Postal Code: 00150
- Expires: This ad has expired
Item Description:
The European Chemicals Agency (ECHA), (referred to below as the contracting authority) is planning to award the contract resulting from the above procurement procedure. The procurement documents consist of the contract notice, this invitation letter, the draft framework contract and tender specifications with their respective annexes. All documents are available in the attached ZIP File.
Purpose
The purpose of the service contract is to have a customer support team to staff the ECHA Information Desk and deliver the following services: registering, ‘encoding’ and distributing of questions that arrive at the Agency, staff the switchboard, register and dispatch the postal mail and other similar activities.
Download all available documents in: [ZIP] 
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