Onsite IT Support Services, Hanoi, Vietnam

Item Description:

The World Bank Vietnam, Hanoi office is seeking expression of interest from the qualified firms who has experience in providing onsite IT Support Services at customer location. Firms should have experience in providing services such as IT helpdesk support, Hardware Support, Software Support, Server Support, Communication Links, Remote Access Services, Videoconferencing & Teleconferencing and Data Recovery.

The solicitation may be obtained by sending an email to the designated Contracting Officer, referencing the following information:

1. Solicitation Number
2. Company Name
3. Contact Person Name and Title
4. Address
5. Telephone Number
6. Fax Number
7. Contact’s Email Address

A copy of the solicitation will be sent to organizations that have replied to this advertisement and are eligible to receive this solicitation. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Contract Officer(s):

Srikanth Srinivasan, email ID :  ssrinivasan10@worldbank.org

The WBG reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000.  Offeror’s proposal and contractual documents will remain confidential and therefore not subject to disclosure.

The World Bank reserves the right to reject any or all responses without recourse.