Business Transformation Enterprise Resource Planning (ERP) Platform

Current Situation

The Business Transformation (BT) was born from the Internal Governance Framework (IGF) reform process, which began in 2019. In mid-2019 an assessment was conducted to analyze the current situation of the traditional Enterprise Resource Planning (ERP) scope of business processes and data management.

IOM’s ERP system, known as PRISM and based on software from SAP SE, has been operational at IOM in varying levels of completeness since 2006. One of the key findings of the aforementioned assessment was that despite this large implementation project, PRISM was largely a functional “lift and shift” from older systems into the SAP solution. In other words, there was great effort put into customizing the SAP solution to meet IOM’s historic ways of operating. The ironic result was that PRISM remains very manual, with approvals and other critical business processes still conducted on paper. This situation leads to great inefficiencies and the inability to apply modern risk management and performance analysis tools to IOM’s operations .

On the contrary, the Business Transformation was conceived to be business-solution driven and to leverage new technologies and best practice instead of repeating another “lift and shift” scenario. This process commenced in January 2020 with ERP suppliers providing detailed information and general product demonstrations to an IOM audience comprising HQ, administrative center and field staff as part of a Request for Information (EFI) process. Now that future business models and associated requirements have been captured, this Request for Proposal (RFP) is being conducted to find the best fitting, best value solution to support IOM’s future vision; leveraging work other UN agencies are doing as applicable.

Project Key Principles

The Business Transformation initiative, and the IGF overall, are seeking to refresh aspects of IOM’s support and administrative functions to increase their efficiencies, the organization’s overall transparency and responsiveness, simultaneously streamlining and strengthening organizational controls; all with the aim of enhancing the impact of IOM’s programmatic work.

As the future ERP platform will be the key instrument through which these principles are delivered, it is critical that the future solution embodies and can support these ideals.

Expression of Interest
EOI Bidders Forms