Provision of Outsourced IT Service Desk
Item Details:
- Organisation: European Medicines Agency
- Reference Number: EMA/2021/14/IT
- Published: 26/04/2022
- Deadline: 30/05/2022 at 12:00 hours
- Time zone: UTC+02:00
- Street: Domenico Scarlattilaan 6
- City: Amsterdam
- Country: Netherlands
- Zip/Postal Code: 1083 HS
- Expires: This ad has expired
Item Description:
The European Medicines Agency (referred to below as ‘EMA’ or ‘the Agency’) is planning to award the contract(s) resulting from the above procurement procedure. The procurement documents consist of the contract notice in the Official Journal of the European Union, the invitation letter, the tender specifications and their annexes including the draft contract. All documents are available in the attached ZIP File.
Purpose of this call for tender
The purpose of this call for tender is to be able to contract an outsourced IT service desk to provide support services to a user community consisting of up to 1 500 people, including staff, contractors and other stakeholders, at EMA’s office premises in Amsterdam, the Netherlands, plus a larger stakeholder community requesting services from various locations, mainly within the European Union, at a competitive market price.
Download all available documents in: [ZIP] 
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