Classroom and eLearning computer technology training

Item Description:

The European Investment Bank (EIB) is launching this call for tenders with the aim of awarding framework agreements to service providers which will deliver various IT related training for EIB staff through either collective formal training sessions or eLearning courses. This call for tenders is divided into 2 lots:Lot 1: Microsoft Tools Training Courses (e.g. Microsoft Word or Excel);Lot 2: IT Training Courses other than Microsoft Tools.

Lot Number 1 – Microsoft Tools Training Courses

The Bank is seeking service providers with substantial experience in developing and delivering high quality IT trainings in an international environment for large private companies and/or public organisations. The call for tenders aims at offering various IT trainings to all EIB staff through the following:— Design and adaptation to the EIB’s needs for training courses, workshops, tools and materials.— Provision of group training sessions, workshops, tools and materials.— Provision and implementation of readily available off-the-shelf eLearning courses.— Design, delivery and implementation of tailor-made eLearning courses.Services provided under this lot are aimed at offering participants (mostly end-users) practical training and providing them with the necessary skills for an efficient use of the Microsoft IT tools put at their disposal on their EIB workstations.

Lot Number 2 – IT Training Courses other than Microsoft Tools

The Bank is seeking service providers with substantial experience in developing and delivering high quality IT trainings in an international environment for large private companies and/or public organisations.The call for tenders aims at offering various IT trainings to all EIB staff through the following:— Design and adaptation to the EIB’s needs for training courses, workshops, tools and materials.— Provision of group training sessions, workshops, tools and materials.— Provision and implementation of readily available off-the-shelf eLearning courses.— Design, delivery and implementation of tailor-made eLearning courses.The services provided under this lot are aimed at offering participants practical training and enabling them to work more efficiently while using tools, software and technology from producers other than Microsoft.This could refer to the regular end-user needs for the tools commonly used in the EIB, as well as punctual in-depth technical training for administrators and back-end users in IT and systems support teams.

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