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IT system to manage shipment transactions at UNOG

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Item Details:

  • Organisation: United Nations Secretariat
  • Reference Number: RFIUNOG18540
  • Published: 21 May 2021
  • Deadline: 18 June 2021
  • Time zone: Local time
  • Street: Palais des Nations
  • City: Geneva
  • Country: Switzerland
  • Expires: This ad has expired

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  • Item listed by: on 2021-05-23

    Item Description:

    The United Nations Office at Geneva (UNOG) serves as the representative office of the Secretary-General at Geneva.

    On behalf of its internal and external client entities, UNOG manages shipment services of official correspondence and goods by either postal or express mail as well as by diplomatic pouch. The provision of such services is contracted with and provided by postal and express mail companies, as well as freight forwarders.

    In this regard, UNOG is currently using a web-based application for managing incoming and outgoing diplomatic pouch as well as outgoing postal and express mail transactions.

    UNOG is considering the replacement of the existing software application and is seeking information from vendors to provide a new solution (hereafter, the Tool).

    Purpose of this Request

    This Request for Information (RFI) aims to gather information about capabilities and costing of the latest available software solution in the marketplace. UNOG is inviting interested vendors to provide details of their available options. Upon request, further information regarding this RFI could be provided to vendors.

    You are kindly requested to review the Annex 1 – Specific requirements of the Tool and to provide information as to whether your company and solution could potentially fulfill the requirements.

    This RFI is issued solely for information and planning purposes. It does not constitute a solicitation (Request for Proposal or Request for Quotations) from the United Nations or a promise to issue a solicitation in the future. This RFI does not commit the United Nations to pay any cost incurred in the preparation or submission of any response to the RFI.

    General Requirements of the Tool

    (a) The Tool shall be designed to manage the work processes and related transactions for four main shipment categories: (i) incoming diplomatic pouch, (ii) outgoing diplomatic pouch, (iii) outgoing postal mail, and (iv) outgoing express mail, and their subtypes, e.g. regular/special diplomatic pouch by different geographic zones, regular/registered postal mail/parcel within/outside Switzerland by different postal classes and postal formats, and express mail by different geographic zones.

    (b)  The Tool shall support English and French user interface.

    (c)  The layout design and data requirements (e.g. fields, format, editable or not, mandatory or optional, default value, data source, presentation, logic/condition) for each functionality shall be customized for different main shipment categories.

    (d) The Tool shall support audit trail for all requisitions, all transactions, and master data maintenance.

    Information to be submitted by vendors

    Please send a presentation including all necessary documents that would best demonstrate your solution to address the following areas:

    (a) A brief description of your company (e.g. structure, years in business and the line of business dealing with similar solution)

    (b)  Brochures and/or methodologies of the related solution

    (c)  A list of clients and past project reference that are utilizing the solution

    (d)  Solution type (i.e. an off-the-shelf product with customization or a completely fresh)

    (e)  Readiness of your solution (by the below maturity level) in addressing each functionality specified under Annex 1 of this RFI

    • Maturity level 1: Currently available
    • Maturity level 2: Currently unavailable but feasible with development and/or customization
    • Maturity level 3: Currently unavailable and infeasible to deliver

    (f)  Available pricing options, range tiered pricing, different level of subscription packages.

    (g)  Available trial/demo licenses/videos/other materials.

    Click here to open RFI document

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