Provision of an Enterprise Search Solution

Item Description:

The World Health Organization (WHO) invites vendors to submit an Expression of Interest (EOI) for the purchase and implementation of a new Enterprise Search Solution for the WHO public website (www.who.int) which address the following objectives:

1. Implementation of cloud-based search service
2. Integrate with WHO Single sign-on
3. Configure the indexation of various web-based platforms
4. Create and deploy integrable frontends for the search results
5. Assist with the launch of the platform and define post-launch improvements

WHO intends to invite selected vendors to participate in a formal solicitation, via a Request for Proposals (RFP), at a later stage, for the above requirements. Complete details of the requirements will be included in the solicitation documents.

Minimum Criteria for Vendors

Companies can only participate in this Request for EOI from WHO after completing their basic registration (free of charge) at the United Nations Global Marketplace (www.ungm.org).

• Technology provider with cloud-based search implementation and migration experience, preferably SearchBlox.
• Demonstratable experience in search engine migrations and implementations.
• Capacity to communicate proficiently in English

Expression of Interest Instructions

Vendors interested in fulfilling the requirements are requested to express their interest by submitting the following documents, completed in full, together with their Expression of Interest in response to points 1. and 2. above, to the Contact Address (as stated above) not later than the Closing Date (as stated above):

1. A Vendor Information Form, using the template provided in Annex A, providing information on the vendor as an entity (legal and organizational), and describing concisely and briefly the vendor’s expertise and experience relevant to the requirements and criteria described above.
2. A self-declaration form, using the form provided in Annex B.

Submitted Expressions of Interest should not contain pricing information.

Any information considered by interested entities as confidential must be clearly marked “confidential”.

Incomplete Expressions of Interest and Expressions of Interest submitted after the Closing Date will, in principle, be disregarded, unless WHO decides otherwise, in its sole discretion.

Disclaimer

This Request for Expression of Interest is not a solicitation, and replying to it does not guarantee that a vendor will be invited to any solicitation by WHO. No further details of the planned solicitation will be made available to vendors prior to the issuance of solicitation documents. In the event of a solicitation for the subject matter described herein, any Request for Proposal and any subsequent purchase order or contract will be issued in accordance with WHO’s rules and procedures.

Any and all costs and expenses incurred in relation to, or ensuing from, the submission of an Expression of Interest will exclusively be borne by the applicant. The application and selection process set forth in this document will not be subject to claims for financial compensation of any kind whatsoever.

WHO is acting in good faith by issuing this Request for Expression of Interest, however, this Request for Expression of Interest does not entail any commitment on the part of WHO, either financial or otherwise. WHO reserves the right to send solicitation documents to vendors identified by WHO through means other than this Request for Expression of Interest; reject any or all Expression(s) of Interest, without incurring any obligation to inform the affected applicant(s) of that decision or the grounds thereof; and/or change or cancel the procurement process at any time, including during the Request for Expression of Interest or formal solicitation processes.

REoI_Enterprise Search Solution.docx