Provision of Facilities Management and Operations Management (Finance) Services

Item Description:

Since 1954, UNICEF Malaysia Country Office (MCO) has worked with the Government and the people of Malaysia and has helped to transform the lives of children across the nation.

UNICEF started Private Sector Fundraising activities in 2008 (to fund work in Malaysia, the ASEAN region and globally), and already has over 123,000 individual donors making regular donations. UNICEF Malaysia Country Office would now like to increase its individual giving income by establishing an in-house face to face fundraising operation and has launched it since November 2015. Since then the in-house team has grown to an operation of 60-65 fundraisers, there are great potential to increase the team size to 100 fundraisers covering major market centres in Malaysia including but not limited to Klang valley, Penang, Johor Baru and Kota Kinabalu.

In order to deliver this target, we are looking for a service provider or organization to commit to an LTA to provide both manage operations finances and facility services to compliment the fundraising operations such as, but not limited to, provide and manage an off-site office/ hub to facilitate fundraisers recruitment, training, recruitment processing, payment processing, team meetings and equipment storage; much like a base of operations to the fundraisers and support for the fund raising activities.

Vendor TOR Facilities and Operations Management Services v3.2 (002).docx
9148707 and Annex A.pdf