Provision of International and Domestic Courier Delivery Services for WHO-WPRO

Item Description:

The World Health Organization (WHO) was established in 1948 as a specialized agency of the United Nations. The objective of WHO (www.who.int) is the attainment by all peoples of the highest possible level of health. “Health”, as defined in the WHO Constitution, is a state of complete physical, mental and social well being and not merely the absence of disease or infirmity. WHO’s main function is to act as the directing and coordinating authority on international health work.

The Western Pacific Regional Office (WPRO) is one of the six regions of the World Health Organization. Headquartered in Manila, Philippines, we work with health authorities and other partners in 37 countries and areas with more than one quarter of the world’s population.

Request for Proposals (RFP)

The purpose of this RFP is to enter into a contractual agreement with a successful bidder and select a suitable Contractor to carry out the following work: To provide WHO-WPRO with the best service provider(s) to meet the needs on international/domestic courier services. This will include pouches, documentations, parcels, perishable goods, heavy equipment and materials to and from: Regional Office and Headquarters, Country offices, Member States, Local Government Units, UN Agencies, Others.

WHO requires the successful bidder(s), the provider(s), to carry out the followings:

(1) To provide a courier/pouch service and accommodate door-to-door collection and delivery of documents, parcels, meeting material and heavy equipment

(2) has capability of supporting adhoc services, such as overnight pick-up/delivery services, if the need arises or as required

(3) To provide a tracking system for all courier services and provide assistance thereof via a 24 hour call centre and hotline

(4) Service Providers are encouraged to expand on their service offerings where they believe that these will enhance the service delivery

(5) Contractor with highest revenue to provide “In-Plant Logistics Services” for WHO as added value service.

UNGM Guide_Access to WHO tenders UNGM_V.03_FINAL_20190926.pdf