Provision of Managed IT Workplace Services for the European Chemicals Agency

Item Description:

The European Chemicals Agency (ECHA) is an agency of the European Union which manages the technical and administrative aspects of the implementation of the European Union regulation called Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH). ECHA is the driving force among regulatory authorities in implementing the EU’s chemicals legislation. ECHA helps companies to comply with the legislation, advances the safe use of chemicals, provides information on chemicals and addresses chemicals of concern. It is located in Helsinki, Finland.

ECHA, (referred to below as the contracting authority) is planning to award the contract(s) resulting from the above procurement procedure for the establishment of a Framework contract for the provision of Managed IT Workplace Services for ECHA. This includes the provision of equipment for an IT Workplace along with associated services, in the form of ‘as-a-service’. The IT equipment consists of:1) Devices (laptop computers, 2-in-1 computers (combination of tablet-laptop in one device), desktop computers, small-factor computers for special purposes (e.g. for common areas, kiosks, etc.);2) Relevant peripherals (computer screens, docking stations/port-replicators, external keyboards, mice);3) Accessories and equipment such as cables, adapters, additional chargers, external storage units (USB drives, external hard disk drives, etc.), protective covers, pens/styli, etc. The contractor will also provide the following associated services: device management, operating system management, end-user software application packaging and delivery, device security management, device lifecycle management, device maintenance and support to ECHA’s IT Service Desk.

The procurement documents consist of the contract notice, the invitation letter, the draft framework contract and tender specifications with their respective annexes. All documents are enclosed in the attached ZIP File.

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