Supply, Installation, Configuration, Maintenance and Training for a Customer Relationship Management Solution (Microsoft Dynamics CRM)

Item Description:

1)  The African Development Bank (hereafter referred to as “The Bank”) intent to select a company for the supply, design, installation, implementation, migration, support, and training for a customer relationship management solution (Microsoft Dynamics CRM)

2)  The Bank therefore wishes to invite technical and financial proposals from experienced companies for provision of the above services.

3)  Interested Bidders must originate from one of the Bank’s member countries, list of which is provided at http://www.afdb.org.

4)  The scope of services and the forms to be completed are described in the Request for Proposals (RFP) document that is available for downloading from http://www.afdb.org/en/about-us/corporate-procurement/procurement-notices/current- solicitations/. Alternatively, the document may be obtained by sending a request to tender@afdb.org.

5)  Interested Bidders in this procurement opportunity shall register by sending an e-mail to tender@afdb.org.

6)  The technical and financial proposals should be submitted in five (05) copies (1 original + 04 copies) in sealed envelopes delivered at the address below by November 29th 2018 at 1200hrs Abidjan (local time), Côte d’Ivoire. The envelopes should be marked clearly:

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