Supply of IT Equipment, Software and Ancillary Services for Improvement of Centralised Case Management System (CCMS) in Courts

Item Description:

The Mission of the Directorate-General for Neighbourhood and Enlargement Negotiations (DG NEAR) is to take forward the EU’s neighbourhood and enlargement policies, as well as coordinating relations with EEA-EFTA countries insofar as Commission policies are concerned. DG NEAR works closely with the European External Action Service and the line DGs in charge of thematic priorities.

By implementing assistance actions in Europe’s eastern and southern neighbourhood, DG NEAR supports reform and democratic consolidation, and strengthens the prosperity, stability and security around Europe. DG NEAR helps to promote EU values, policies and interests in this region, and to contribute to developing the special relationship of the EU with its neighbouring countries.

Subject of the contract

The purpose of this contract is to implement a Centralised Case Management System (CCMS) for the Serbian courts of general jurisdiction, Administrative court/s and commercial courts. The scope of the contract covers the necessary hardware and software infrastructure, software solution, training, maintenance and support to migrate from and replace two software systems currently in use in the Judiciary sector: AVP (a distributed system in use in 106 Basic, Higher, Commercial and Appellate Commercial court), and pilot SAPS (a centralised system in use in 1 Higher, 4 Appellate, 1 Administrative court, and the Supreme Court of Cassation). The CCMS is a complex system, far beyond the boundaries of a custom application software.

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