Development of the INFOSAN Community Website v2.0

Item Description:

The World Health Organization was established in 1948 as a specialized agency of the United Nations. The objective of WHO (www.who.int) is the attainment by all peoples of the highest possible level of health. “Health”, as defined in the WHO Constitution, is a state of complete physical, mental and social well being and not merely the absence of disease or infirmity. WHO’s main function is to act as the directing and coordinating authority on international health work.

Objective of the RFP

The purpose of this Request for Proposal (RFP) is to enter into a contractual agreement with a successful bidder and select a suitable contractor to design, develop and deploy the new INFOSAN Community Website (ICW) v2.0.

The objective of the new ICW is to allow an international set of users (currently 600+) supported by a central secretariat to share urgent information during food safety incidents, discuss issues, share key documents and to work together in groups. The new website will be a further development of the existing INFOSAN Community Website, although it is expected that this will need to be fundamentally re-written in an application that is fit for the future, using modern approaches that will be intuitive and simple for users and so ensures increased participation and additional benefits.

The work will include (but not be limited to):

• Functional, user interface and technical design for all components of the ICW according to detailed specifications provided by the INFOSAN Secretariat;
• Development and thorough testing of all components;
• Interim launch of the new INFOSAN Community Website to allow user acceptance testing;
• Rollout of the INFOSAN Community Website to the intended users, including training documentation and support to the INFOSAN Secretariat.
• Transfer of all content in current INFOSAN Community Website to v2.0
• Knowledge transfer to INFOSAN Secretariat and WHO IT staff to facilitate future maintenance.

WHO is an Organization that is dependent on the budgetary and extra-budgetary contributions it receives for the implementation of its activities. Bidders are, therefore, requested to propose the best and most cost-effective solution to meet WHO requirements, while ensuring a high level of service.

See detailed Terms of Reference and bidding instructions in the attached documents.

INFOSAN RFP – 23 October 2019.docx
Appendix 1 – Elaboration of Specific Requirements.pdf