Individual or institution for information management website (HeartBEAT) development

Item Description:

The Management of Noncommunicable Diseases (MND) unit of the World Health Organization Regional Office for the Western Pacific (WHO WPRO) seeks to contract an IT company to support the improvement and implementation of an information management website that is linked to an electronic medical recording system, HeartCare, which is being used in multiple countries in the Western Pacific Region. The company will be expected to:

• Develop new feature according to updates to the HeartCare software, especially monitoring and visualizing information on prescriptions and data storage at the primary care level.
• Expand data reporting functions and improve visualization of predefined indicators, ensuring alignment with existing national information systems and comparison within and across multiple countries
• Enhance speed and stability when retrieving data from each country’s central data server.
• Provide technical support on maintaining cloud servers for the website and national HeartCare database servers for selected countries

DESCRIPTION OF ACTIVITIES TO BE CARRIED OUT

Output 1:  Develop new user-friendly, interactive feature according to updates to the HeartCare software

Output 2: Expand data reporting functions and improve visualization of predefined indicators

Output 3: Enhance speed and stability when retrieving data from each country’s central data server

Output 4: Provide technical support on maintaining cloud servers for the website and national HeartCare database servers for selected countries

Output 5 : Provide documentation of progress and final products required to sustain project

METHODS TO CARRY OUT THE ACTIVITY

Output 1: Develop new user-friendly, interactive feature according to updates to the HeartCare software

Deliverable 1.1:     Make revisions to the user registration, authentication, authorization, access control, log recording and data export in the information management website, in connection with the updated MySQL database from HeartCare

Deliverable 1.2:     Improvement of the user interface for the HeartCare information management website/dashboard with visually clear and dynamic graphs/charts/infographics, in connection with the updated MySQL database from HeartCare

Deliverable 1.3:     Provide maintenance support for the website cloud server for the duration of the contract

Output 2: Expand data reporting functions and improve visualization of predefined indicators

Deliverable 2.1:     Improve and develop additional reporting pages, aligned to updated features in the HeartCare software, such as death counts and prescription patterns, according to feedback from participating countries.

Deliverable 2.2:     Provide a comparison report page that reflects countries information with charts and graphs that allow two or more countries to be compared

Output 3: Enhance speed and stability when retrieving data from each country’s central data server

Deliverable 3.1:     Store processed, unidentifiable data that are used for regular reporting to improve the speed of website data search

Deliverable 3.2:     Thorough testing and debugging of the information management website to minimize technical errors during in-country implementation

Deliverable 3.3:     Submit a final report on the SQL development and summary information of the website at the end of the SQL query complete

Output 4: Provide technical support on maintaining cloud servers for the website and national HeartCare database servers for selected countries

Deliverable 4.1:     Facilitate payment of website and cloud servers to support implementation in multiple countries in the Western Pacific Region

Deliverable 4.2:     Updating of website to support multiple languages used in the countries implementing HeartCare

Output 5: Provide documentation of progress and final products required to sustain project

Deliverable 5.1:     Submit monthly reports with documentation of development and implementation progress

Deliverable 5.2:     Submit updated user manuals for programme managers and end-users

Deliverable 5.3:     Submit final output products, including source codes, and a final report on the development and implementation of the information management website at the end of the contract period

QUALIFICATIONS & EXPERIENCE

EDUCATION

Essential:

Desirable:

EXPERIENCE

Essential: 

Minimum of 5 years’ experience in webpage development and designing

Desirable:

Experience in medical data management and visualization is a major asset.

Experience working with governments, and intergovernmental, hospitals and other development agencies, including World Health Organization, will be considered

TECHNICAL SKILLS & KNOWLEDGE

• Specific technical skills and knowledge in online webpage technologies; including insights into Node.js, Java, hypertext mark-up language(HTML5), JavaScript, LAMP(Linux-Apache-MySQL-PHP) skills using cloud server, computer networking, file transfer protocol (FTP) system using online network and structured query language(SQL)
• Specific designing skills and knowledge in cascading style sheet(CSS3) with using open library, Adobe Photoshop, Adobe Illustrator, Packet analysis, Traffic analysis and web standards such as world wide web consortium(W3C)
• Specific programming skills and knowledge in Java server pages(JSP), Active server pages(ASP)/ASP.NET, visual studio code,  JavaScript/Hypertext pre-processor(PHP)/Java/C++/C# framework, computer security, application programming interface(API), web services and database management system(DBMS)

LANGUAGES

Written and spoken fluency in English (Read – Write – Speak / “Advanced” level)

COMPETENCIES

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

ADDITIONAL INFORMATION:

• Upon finalization of the contract intellectual property of content and products shall revert to WHO, including source codes and original editable files.
• Any data or results may not be shared or distributed without approval of the responsible officer in WHO.
• The contractual partner will not be required to be based at WHO Regional Office for the Western Pacific (Manila, Philippines) to perform the tasks related to this activity but will require daily interaction with all the technical teams involved in the implementation of HeartCare through email or virtual discussion as needed.

APPLICATIONS

Qualified and interested specialists should submit their CV {for individual contractors} or Company Profile {for institutional applications} and Expression of Interest {cover letter} to the Supply Officer through WP RO UNGM at < wproungm@who.int > by 6 February 2020.

The cover letter should outline how their experience and qualifications make them a suitable candidate for this position and should include their proposed daily consultancy fee and availability.

Please use Tender Notice No. 102937 as subject to all submission.  Only successful candidates will be contacted.

Contacts

Peter Ellison – wproungm@who.int, Tel: +63 85289651
Email: wproungm@who.int
First name: Peter
Surname: Ellison
Telephone country code: Philippines (+63)
Telephone number: 85289651