Provision of corporate technical skills training services to EIB Group staff members

Item Description:

The European Investment Bank Group (EIB Group) consists of the European Investment Bank (EIB or the Bank) and the European Investment Fund (EIF).

The EIB is the financing institution of the European Union (EU). Created by the Treaty of Rome, its shareholders are the Member States of the EU, and its Board of Governors is composed of the Finance Ministers of these States. The EIB enjoys its own legal personality and financial autonomy within the Community system.

The mission of the EIB is to contribute, by financing sound investment, to the policy objectives of the EU, as laid down in its statutes and in decisions of the European Council.

The EIB contributes towards the integration, balanced development and economic and social cohesion of the Members of the EU. To this end, it raises on the markets substantial volumes of funds that aim at financing capital projects according to the objectives of the EU with the most favourable financial terms. Outside the EU the EIB implements the financial components of agreements concluded under European development aid and cooperation policies.

More background information about the EIB may be found on the website http://www.eib.org

The EIF is the Group’s specialist provider of risk finance to benefit small and mediumsized enterprises across Europe. Its shareholders are the EIB, the European Commission and a wide range of public and private financial institutions.

The EIF’s central mission is to support Europe’s small and medium-sized businesses (SMEs) by helping them to access finance. The EIF designs and develops venture capital and guarantees instruments which specifically target this market segment. In this role, the EIF fosters EU objectives in support of innovation, research and development, entrepreneurship, growth, and employment. With investments in over 400 funds, the EIF is a leading player in European venture capital due to the scale and the scope of its investments, especially in high-tech and early-stage segments.

More information can be obtained on the site http://www.eif.org.

For the purposes of this call for tenders, the EIB Group is represented by the EIB.

Objective of this Call for Tenders

The objective of this Call for Tenders (CfT) is to select providers for the provision of corporate technical skills training services to EIB Group staff members. All documents are available in the enclosed ZIP File.

The requested services are divided into 6 lots covering diverse training topics, namely innovation and change, strategy planning and execution, data management, compliance, fraud awareness, and audit. Training courses could be requested to be delivered by the selected providers in (virtual) classroom, webinar, e-learning or a blend of different methods.

As mentioned above, this tender is divided into 6 Lots:

Lot 1: Innovation & change

Services provided under this lot shall cover courses on following key topics:

• lean management;
• design thinking;
• change management (process, approach and strategy, build change team and change agents, stakeholder identification, prioritisation and management, change impacts, resistance management, sustaining change, role of the manager in driving change);
• digital disruption/digitalisation (Customers and customer networks, platform approaches, turn data into assets, measuring and adapting our value proposition, user experience design, strategic part, e.g. for leaders;
• product and project management orientations (Agile methodologies like Lego Scrum, Kanban,..).

Lot 2: Strategy planning & execution

Services provided under this lot shall cover courses on strategic thinking, strategic planning and how to contribute to policy formulation. The focus should be on how to improve the EIB internal process to formulate strategic guidance.Further, this lot shall cover topics on performance reporting e.g. courses on organisational performance management, Key Performance Indicators (KPIs) and reporting systems. The focus should be on the EIB’s performance management framework.

Lot 3: Data management

Services provided under this lot shall cover courses on Data Management and Data Governance.The trainings under this lot should be designed to enable trainees to (non-exhaustive listing):— understand the importance of data management and data governance and its impact on decision making tools;— apprehend EIB Group policies, frameworks and best practices;— be able to apply data management and governance knowledge across all Directorates and and business processes to ensure high data quality and compliance.

Lot 4: Compliance

Services provided under this lot shall cover courses on compliance related key topics, including but not limited to the following:

• governance, risk and compliance;
• regulatory compliance;
• compliance risk assessment, monitoring and testing;
• AML-CFT including customer/due diligence and KYC screening, reporting duties etc.;
• code of conduct;
• whistle blowing;
• business ethics;
• procurement (compliance with internal rules on public procurement selection procedures);
• conflicts of Interest (institutional, personal, etc.);
• data protection;
• market abuse;
• tax good governance;
• MiFID;
• digital compliance (and other compliance related IT topics). The trainings under this lot should be designed to enable trainees to increase or update their knowledge on various compliance related topics in order to (non-exhaustive listing):
• comply with regulatory requirements and/or best banking practice, where applicable;
• provide engaging and stimulating tools to trainees to enable them to fulfil their duties;
• disseminate a culture of compliance and feeling of accountability;
• prepare for certifications on compliance related topics (such as but not limited to regulatory compliance, non-financial risks, AML-CFT, market abuse, data protection, business ethics/codes of conduct).

Lot 5: Fraud awareness

Services provided under this lot shall cover training courses on fraud and corruption, ethics and integrity and the EIB Group policies under IG’s responsibility. The trainings range from awareness trainings to specialised trainings linked to specific business activities (e.g. fraud and corruption training for corporate procurement, vendor management or hiring activities) and also include trainings for colleagues working in IG and EIF Compliance e.g. on investigation skills, report writing skills or newest trends and best practices.The trainings under this lot should be designed to enable participants to(non-exhaustive listing):

• develop a comprehensive understanding and knowledge of the EIB and EIF Anti-Fraud Policies, the EIB Group Staff Code of Conduct and the EIB Group Whistleblowing Policy as well as their rights and obligations as EIB Group staff under these policies;
• reinforce the importance of integrity in all of the EIB Group’s operations and activities both in the EU and outside;
• raise awareness of staff to the ‘red flags’ of fraud and corruption and provide them with tools (i.e. case studies, case examples) to be able to easily identify them;
• raise awareness and provide more in depth knowledge in relation to the risk of fraud and corruption in different activities of the EIB Group e.g. procurement or recruiting;
• enable colleagues working in IG and EIF Compliance to use specialised investigations techniques and open source intelligence gathering, learn about complaints handling and mediation, digital forensic analysis and stay up to date with newest best practices and trends.

Lot 6: Audit

Services provided under this lot shall cover introductive trainings on Internal Auditing function (for employees with a solid banking background but with no or little internal audit skills), risk appetite framework and enterprise risk management, IT audits, data-analytics techniques and communication skills for auditors. Examples of possible non-exhaustive list of courses under this lot:

• introduction to the internal audit function and audit cycle (planning, field-work, reporting and recommendations);
• introduction to IIA Standards and Guidance — International Professional Practices Framework (IPPF);
• perform as risk assessment in the audit universe;
• audit report writing;
• communication skills for auditors (interviewing, negotiating recommendations and reporting);
• auditing cybersecurity;
• IT general controls and application controls as part of integrated audits;
• preparation for internal audit professional certifications.

Download all available documents in: [ZIP]