Provision of courier air services for Outgoing Diplomatic Pouch delivery from the United Nations Headquarters in New York to 178 destinations worldwide

The United Nations, through the upcoming Request for Proposal, will seek to establish a non- exclusive contract with qualified company for the provision of courier air services for outgoing diplomatic pouch shipments from the United Nations Headquarters in New York to 178 destinations worldwide, including UN’s Peacekeeping Missions and Offices away from the Headquarters.

The requirements will include, but will not be limited to the provision of:

• pick-up and air delivery services for outbound diplomatic pouches from the UN Headquarters to the airport of destinations (door-to-airport) and to final destinations (door-to-door).
• personnel, equipment, and supplies to perform the contracted service.
• completed and scanned Airway Bills for sealed pouch shipments that must be picked-up five days per week, Monday through Friday, including holidays that are not observed by the UN.
• provision of an on-line shipping and tracking system that will enable the UN to track each shipment.
• Contractor’s shipping and tracking system to allow integration with the Pitney Bowes SendSuite Live Shipping and Tracking System for generating AWB.
• training the United Nations staff on using the Contractor’s online tracking system.
• loading and transportation of outgoing pouches and LD3 containers (to be provided by the Contractor when required) from the United Nations’ loading dock directly to the airport.
• delivery of the UN pouches to the final destinations within 1 to 7 business days.
• lockable metal-bodied truck/van equipped with suitable roller and other necessary equipment to safeguard UN diplomatic pouch shipments to avoid exposure to inclement weather during the transit, including security of the UN diplomatic pouches.
• designate a Dedicated Account Representative to facilitate information exchange between the UN and the Contractor who will be responsible for the coordination of entire service provision, including but not limited to responding to inquiries, contract management issues, submission of invoices and required documents.