Provision of ICT Services for EODC

Item Description:

The European Maritime Safety Agency (EMSA) was established under Regulation (EC) No 1406/2002 of the European Parliament and of the Council, as amended, for the purpose of ensuring a high, uniform and effective level of maritime safety. Among its tasks the Agency supports Member States (MS) activities in the field of monitoring marine oil spills. Specifically, European Directive 2005/35/EC requires the Agency to “work with the Member States in developing technical solutions and providing technical assistance in relation to the implementation of this Directive, in actions such as tracing discharges by satellite monitoring and surveillance”. Consequently, the CleanSeaNet (CSN) service was set-up in 2007 and the Earth Observation Data Centre (EODC) started operations in 2011. It has been upgraded regularly since then.

More recently, Earth Observation (EO) products acquired by EMSA from different service providers and processed within the EODC have been distributed in the framework of other EMSA services (e.g. Copernicus Maritime Surveillance and support border control activities (Frontex)). In parallel, EMSA needs to address the increasing demand for the integration of more satellite sensors and data sources (e.g. optical satellite imagery and specific data provided by users). Accordingly, the EODC must be able to handle a wide range of EO products, from multiple satellites, and providers and deliver value derived from EO data to a wide range of user communities. It is important to notice that the general objective of an operational monitoring system is to enable the users to have an immediate and complete overview of the situation. Within this context, the EODC shall provide information from different and very dynamic EO data sources, to be combined with other valuable sources of information such as vessel tracking, oil spill drift modelling and in-situ data sources, thus EODC need to be maintained operational.

The existing EODC system is divided into three main applications:

• CSN Data Centre (CSNDC) – provides service to EO user communities by giving support to all provisioning activities performed by the EO team.
• EO-Processing – application responsible for fast and high-performance processing of the EO products sent by service providers, which includes: data integrity validation, data quality verification, timestamp record of the information acquired, and data processing in order to extract the relevant maritime information, to be delivered to Integrated Maritime Services (IMS) users through the EMSA applications: SEG, Frontex, RPAS and STAR.
• ORCHESTRA – implements a platform to support the provision of all EMSA’s EO services, the ORCHESTRA was designed to replace all EO services provision modules and respective interfaces currently being covered by the CSNDC legacy system. At this stage, the ORCHESTRA system is not in production.

Objectives and scope

The objective of this procurement procedure is to establish a Framework Contract (FWC) (IT) for corrective maintenance, operational support, and evolutive maintenance. The FWC (IT) comprises two modules:

• Module 1: Corrective maintenance and operational support including helpdesk for application incident management. Services will be requested based on specific contracts for fixed price with the expected duration of six months each. The technical specifications for this Module are in Appendix 2.
• Module 2: Evolutive maintenance. Changes to EODC components identified during the course of the FWC (IT) will be requested based on a request for services to the contractor, the contractor’s specific estimation of effort, and on specific contracts for fixed price. The scope of Module 2 depends on the needs that may arise during the contract, nevertheless the main topics that should be addressed are:
  • Integrate information from new satellites and sensors to allow the expansion of EMSA’s EO portfolio;
  • Upgrade the CSNDC to more recent technologies regarding the Oracle database version and the Weblogic version;
  • Impact study of migrating the EODC applications to the cloud.

Specific Contracts issued under this FWC (IT) for Module 1 will each cover only one application of EODC (i.e. EO-Processing, CSNDC or ORCHESTRA). The tenderer shall thus have the capacity to manage at least six Specific Contracts concurrently:

• At least three under Module 1, which corresponds to one specific contract per EODC application (EOProcessing, CSNDC or ORCHESTRA);
• At least three under Module 2, which corresponds specific contracts to add new functionalities to the existing EODC applications.

In order to have a full picture of the technologies adopted in EMSA, the tenderers shall also consider the following information:

• Appendix A of the General Terms and Conditions of the FWC (IT).
• Architecture of each EODC application (Appendices 3, 4 and 5).

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