Provision of ICT Support Services

Item Description:

The European Union Agency for the Space Programme (EUSPA), referred to below as the contracting authority, is planning to award the contracts resulting from the above procurement procedure. The procurement documents consist of the contract notice, the invitation letter, the draft contracts and tender specifications with their respective annexes. All documents are available in the attached ZIP File.

The objective of this procurement is the provision of general IT support to the EUSPA. The framework contract shall have the duration of one year, subject to automatic renewal up to three times for an additional period of one year each, with a maximum total duration of four years.

Purpose

The purpose of this tender is to procure services in the field of ICT, to support the management of ICT systems of the Agency, in particular by performing the following activities:

• ICT User support
• ICT Systems and Software Training
• ICT Systems maintenance
• ICT Systems administration and configuration
• ICT Systems design and planning
• ICT Systems testing and evaluation
• ICT Systems analysis
• ICT Project management
• ICT Security
• ICT Systems documentation and content management
• Application development (Thick, thin, mobile)
• Application maintenance
• Security risk assessment
• Software market survey
• Information management
• and other auxiliary ICT activities

Download all available documents in: [ZIP]