Provision of Professional Services for the Design and Administration of the UN Global Staff Survey

B – Provide UN staff with a mechanism to proactively participate in shaping their work environment;

C – Increase understanding among managers and staff on how the UN can better engage staff and deliver better results through increased productivity, continuous search for more effective and efficient ways of work, and innovation; and

D- Guide focused management action – globally and locally.

The vendor should have a fully accessible tool/platform to deliver multilingual United Nations Staff Listening Surveys to approximately 36,000 staff members globally. The main responsibilities of the selected vendor will be to:

a. Design and deliver multilingual staff surveys in-line with industry best practices;

b. Host and implement the surveys as a third party – ensuring maximum protection of individually identifiable data from any disclosure;

c. Provide Organization with dashboard graphics to monitor progress on survey responses “real-time” and enable “real-time” monitoring at local levels.

d. Analyze Survey results globally and locally and deliver relevant reporting functionalities; facilitate analysis of linkages between Survey results and key organizational performance matrices; work with UN to communicate Survey results to the Organization;

e. Facilitate action planning for result follow-up through the analysis and prioritization of drivers, exploring linkages and dependencies between various results/drivers, and providing information about possible “strategies”;

f. Global Help Desk to support the global workforce in English/French to survey takers and those monitoring the dashboards.

The detailed scope of requirements will be provided in the Request for Proposal (RFP), which will be sent out to all vendors responding to this EOI. No further detail can be made available before the issuance of the RFP solicitation.

NOTE:
Due to the expected high volume of communications, please follow the instructions below:

1. Please review all the information provided in this Request for Expression of Interest document.
2. Interested vendors must register electronically by clicking on the form link provided on page 4 of the EOI document. At this stage please do not submit any additional information.
3. If you have questions related to UN vendor registration, please follow the instructions provided on page 5 of this document or contact register@un.org.