Provision of Travel Management Services

Item Description:

The United Nations Office For Project Services (UNOPS), wishes to solicit proposals from Travel Management Companies to provide support services including air and rail travel reservations, ticketing, as well as related advisory and reporting services.

UNOPS is an operational arm of the United Nations, with approximately 8000 personnel spread across 80 countries. UNOPS provides business travel services to its own staff and to the personnel of a wide range of partners such as the United Nations, Foundations, Governments, Inter-Governmental Organizations, International Financial Institutions, NGOs, Multilateral Institutions and Trust Funds.

In 2018, the UNOPS overall gross air and rail ticket expenditure reached approximately USD 18 M. Details of the travel volume and information on connections is outlined in Appendix 1 of this document. It is understood, however, that UNOPS cannot commit to maintain in the future the traffic volume presented in Appendix 1. The mentioned volume includes UNOPS global travel volume for all offices for the year 2018 only.

Most UNOPS offices are using some form of outplant arrangement with travel planning and / or booking by own staff and support from offsite locations (back office support) from current holders of Long Term Agreements (LTA).

The bidding travel management companies, hereinafter referred to as “the Company”, must consider that UNOPS has also its own Travel Policy, which is included as Appendix 3 of this document. Travel related procedures as well as travel information systems are specific to UNOPS.

Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides

Appendix 3 – UNOPS travel policy.pdf
Appendix 3 – UNOPS TRAVEL PROCESS.pdf
Appendix 4 CarbonCalculatorAPI_FinalDocumentarion.pdf
RFP 2019-11074 Price Offer Table, c (Annex III).xlsx
RFP 2019-11074 Response Table.xlsx
RFP 2019-11074 RFP_Section_I_Instructions to Offerors.pdf
RFP 2019-11074 Section II. Schedule of Requirements.docx
RFP 2019-11074 Section III_Returnable Bidding Forms.docx
RFP 2019-11074 Section IV. Sample Long Term Agreement.docx
RFP 2019-11074 Section V. Evaluation Criteria.doc
UNOPS_eSourcing_Vendor Guide_v1.4_EN_final.pdf