Professional Services in support of organization-wide staff surveys

Item Description:

The World Health Organization (WHO) was established in 1948 as a specialized agency of the United Nations. The objective of WHO (www.who.int) is the attainment by all peoples of the highest possible level of health. “Health”, as defined in the WHO Constitution, is a state of complete physical, mental and social well being and not merely the absence of disease or infirmity. WHO’s main function is to act as the directing and coordinating authority on international health work.

The WHO Secretariat consists of some 8,400 staff at the Organization’s headquarters in Geneva, in the six regional offices and in countries. The Secretariat is headed by the Director-General, who is appointed by the WHA on the nomination of the Executive Board. The head of each regional office is a Regional Director. Regional directors are appointed by the Executive Board in agreement with the relevant regional committee.

Request for proposal

You are invited to submit a proposal for the above-mentioned Request for Proposals for the WHO, Department HQ/BOS/HRT/HDO in accordance with the RFP documents:

• Request for Proposal
• Appendix 1 – Sustainability Questionnaire
• Annex 1 – Acknowledgement Form
• Annex 2 – Confidentiality Undertaking Form
• Annex 3 – Proposal Completeness Form
• Annex 4 – Information about Bidder
• Annex 5 – Acceptance Form and Excel Rate Card template
• Annex 6 – Bidder Self-Declaration Form
• Annex 7 – UNGM guide: Instructions on how to register with WHO and access WHO tenders
• Questions from Bidders – Excel template

The dates related to Intention to Bid, Questions and Submission of Proposals are detailed in the attached RFP document unless otherwise indicated above.

IMPORTANT NOTE: Interested vendors must respond to this Request for Proposals (RFP) using the WHO electronic tendering portal, via the UNGM portal. In order to access the full WHO RFP details, request clarifications on the RFP, and submit a vendor response to a tender using the system, vendors need to be registered with Basic Level as a WHO vendor at the UNGM portal and be logged into UNGM. Kindly click on “OPT-IN” or “OPT-OUT” in your UNGM portal. For guidance on how to register on UNGM and submit responses to WHO tenders in the WHO electronic tendering portal, please refer to: – the attached UNGM guide: Instructions on how to register with WHO and access WHO tenders – the user guide and other resources available at: http://www.who.int/about/finances-accountability/procurement/en/ This Request for Proposals is not opened to Individual bidders.

PLEASE NOTE: WHO normally expects Bidders to express their intention to bid short after the publication of the RFP. Clicking on the blue “Express Interest” or on the “Opt In” button (bottom of the “RFP Document” tab page) is not a formal Intention to Bid. Bidders must refer to the RFP documents to get detailed information on this process. The timely and successful registration with UNGM as well as the validity and number of contact details entered in the UNGM registration are the sole responsibility of the vendor. WHO cannot be held responsible for missed or delayed communication resulting from a bidder’s inaccurate or wrong registration and will not modify the RFP process or timelines to accommodate such inconvenience. -> WHO does not send the RFP documents by email. If you experience difficulties in accessing the RFP documents after having registered and Expressed interest, please send an email to: etenderHQ@who.int – Please indicate your UNGM No.