Provision of Catering and Cafeteria Services

Item Description:

The World Health Organization (WHO) was established in 1948 as a specialized agency of the United Nations. The objective of WHO (www.who.int) is the attainment by all peoples of the highest possible level of health. “Health”, as defined in the WHO Constitution, is a state of complete physical, mental and social well being and not merely the absence of disease or infirmity. WHO’s main function is to act as the directing and coordinating authority on international health work.

The WHO Secretariat consists of some 8,400 staff at the Organization’s headquarters in Geneva, in the six regional offices and in countries. The Secretariat is headed by the Director-General, who is appointed by the WHA on the nomination of the Executive Board. The head of each regional office is a Regional Director. Regional directors are appointed by the Executive Board in agreement with the relevant regional committee.

Request For Proposals (RFP)

You are invited to submit a proposal for the above mentioned Request for Proposals for the World Health Organization (WHO), EMRO in accordance with the attached documents: Documents and Annexes Description

• RFP Request For Proposals
• Annex 1 Acknowledgment Form
• Annex 2 Confidentiality Undertaking
• Annex 3 Proposal Completeness Form
• Annex 4 Information about Bidder
• Annex 5 Acceptance Form
• Annex 6 Bidder Self-Declaration Form
• Annex 7 UNGM Guide
• Appendix 1 Financial Proposal with required items
• Appendix 2 List of menus without prices
• Appendix 3 a) Coffee Breaks samples b) Guiding principles for Catering c) Guidelines for Hygiene Practice d) Guidelines on Healthy diets
• Appendix 4 UN Code of Conduct

1) If interested, you are kindly requested to register through UNGM. After having an active account, you have to express your interest through the UNGM which will transfer you to WHO’s e-tendering system to be able to collect the RFP documents and access your tender opportunities.

2) No later than [11 January 2023], you shall complete and return, under “Correspondence” tab of UNGM (paragraph 4.2 refer):

a) The enclosed RFP [EM/RGO/DAF/LSP/P/0006916] Acknowledgement Form (Annex 1) duly completed and signed as confirmation of your intention to submit a bona fide proposal and designate your representative to whom communications may be directed, including any addenda; and

b) The enclosed RFP [EM/RGO/DAF/LSP/P/0006916] Confidentiality Undertaking form (Annex 2) signed.

3) A prospective bidder requiring any clarification on technical, contractual or commercial matters may submit its questions via UNGM “Correspondence” tab no later than [4 January 2023], and mandatorily formulate them as follows: Question # Reference to RFP (paragraph #) Question text The WHO EMRO team will respond in writing (via the “Correspondence” tab of UNGM) to any request for clarification of the RFP that it receives prior to the date mentioned in the RFP, paragraph 4.6. A consolidated document of WHO’s response to all questions (including an explanation of the query but without identifying the source of enquiry) will be published on the UNGM. Paragraph 4.6 refer.

4) Proposals must be uploaded via UNGM, “Tender Documents” tab no later than [ 11 January 2023] at [23:00] hours, [Cairo] time (paragraph 4.11 refer).

5) At the discretion of WHO, selected bidders may be invited to supply additional information on the contents of their proposal during the evaluation period. Such bidders will be asked to give a presentation of their proposal (possibly with an emphasis on a topic of WHO’s choice) followed by a question and answer session. If required, the presentation will be held at WHO EMRO by videoconference / Internet, (paragraph 5.5 refer).

6) Evaluation of proposals and selection of a vendor will be performed in accordance with the provisions of RFP [EM/RGO/DAF/LSP/P/0006916] (paragraph 5.4 refer).

Documents

UNGM Guide_Access to WHO tenders UNGM_V.03_FINAL_20190926.pdf