Provision of Software Maintenance Support Services for the EU LRIT DC, LRIT-IDE, and LRIT-Ship DB Systems

Item Description:

The European Maritime Safety Agency (EMSA) is planning to award the public contract referred to above. The procurement documents consist of the Invitation, the Tender Specifications with its appendix(es), and the draft contract.

Objective and scope

The objective of this procurement procedure is to establish a framework contract for the provision of ICT services for corrective maintenance, operational support and evolutive maintenance of the EU LRIT CDC, EU LRIT LCT, EU LRIT Ship Data Base and the LRIT IDE systems.

The IT Framework Contract comprises three modules: Module 1 for Familiarisation Phase, Module 2 for corrective maintenance and operational support (helpdesk) and Module 3 for evolutive maintenance.

• Module 1 shall have one fixed price and shall be implemented through a single Order Form;
• Module 2 shall have a fixed yearly price and shall be implemented through Order Forms;
• Module 3 shall be implemented through Specific Contracts, on the basis of the scope defined in the technical specifications attached to a request for offer.

Scope

The following types of services shall be contracted under the FWC:

1. Familiarization with LRIT systems and set up of environments.
2. Operational support and corrective maintenance services for the software implemented within the context of the LRIT systems and its further changes.
3. Evolution of the LRIT systems allowing new and improved functionalities to be offered.

Appendix TS.1 – Overview of Applications provides summarized technical description of LRIT systems. Furthermore, in order to have a full picture of the technologies adopted in EMSA, the bidders shall also take into account the System and Application Technical Landscape (see Appendix A of IT FWC General terms and conditions).

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