Provision of Staff Medical Insurance Cover for Staff of the COMESA Secretariat

Item Description:

The Common Market for Eastern and Southern Africa (COMESA) is a regional grouping of 21 African States which have agreed to promote regional integration through trade development and transport facilitation.

More information regarding COMESA objectives, as well as 2021-2025 Medium Term Strategic Plan can be obtained from the COMESA website comesa.int.

Objectives

The overall objective of the Tender is to facilitate identification and selection of COMESA Secretariat Staff Medical Cover/Insurance service provider, best suited to the circumstances and international character of the COMESA Secretariat and its staff.

The specific objectives are to achieve, for COMESA Secretariat staff a medical cover/ insurance, with the following attributes:

1. International Cover;
2. Value for money; and
3. Cost efficient.

Terms of reference

The Terms of reference for provision of a group medical staff insurance scheme to the COMESA members of staff and their eligible dependants shall include among others the following:

• Provide a 24/7 medical insurance cover to COMESA Staff and their eligible dependants whose cover shall include;
  • All outpatient and inpatient costs within and outside Zambia;
  • Dental treatment;
  • Eye treatment services including lenses and frames;
  • Maternity cover;
  • Emergency medical evacuation;
  • Pre-existing conditions; and
  • Repatriation of mortal remains.
• Provide a streamlined medical insurance service through issuance of membership medical cards to be acceptable by renowned health care service providers in the region and beyond for timely and efficient access to medical services;
• Provide timely emergency and urgent health care;
• Preserve the confidentiality and security of medical records and protect unauthorized disclosure of any information, records, and data collected;
• Maintain accurate medical records of each life member;
• No pre-authorization for consultation service from providers;
• Preauthorization shall only be related to major medical procedures and admissions;
• Provide a 24-7 help line accessible to all employees in case of emergencies;
• Provide emergency evacuation for specialized treatment; and
• Provide pre-employment medical examination for newly recruited staff. (for discussion)

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